Medico-legal
Improving quality, safety and professionalism in practice. Everything you need to help you with clinical and legal challenges.
Search Results
08 September 2025
Assessment of capacity
Dr Mark Woodrow, General Manager of the Medical Advisory Service at Avant explains how to assess decision-making capacity in healthcare, outlining key criteria, practical steps, and legal considerations.
07 September 2025
Reflective practice
This 6 minute video Annabel Herron, Risk Adviser, Avant outlines the value of reflective practice in relation to a disciplinary matter and education programs.
07 September 2025
Receiving a complaint from Ahpra
The first you may know of a patient complaint is when you receive a letter from either Ahpra or a health complaints entity. In this 5 minute video Lauren Antonini, Solicitor at Avant, outlines what you should do if you receive a formal complaint and offers advice to help you prepare.
07 September 2025
Third party requests for medical records
You may receive requests from a third party for a patient’s medical records. This video will advise you about your clinical and legal responsibilities.
07 September 2025
Cyber security
At some stage in either your professional or personal life you may become the victim of a cyber incident. Preparation for such an event and knowing what to do if an incident occurs is essential to minimise the damage.
03 September 2025
Emailing patients: what to include in your policy
Use this checklist when putting together your practice’s policy and procedures for email communication with patients. It helps you consider consent, privacy, security, documentation, and staff responsibilities so you can meet your privacy obligations and communicate with patients safely and effectively.
31 August 2025
Understanding privacy and security risks
This course will give you an understanding of privacy and cyber security risks and how they impact information security in healthcare. This course covers: Privacy and cyber definitions and background information Key concepts in how you engage with personal information Cyber security basics Social engineering basics An introduction to data breach management
28 August 2025
Risk management 101
This 5 minute video by Karen Castle, Risk Adviser, Avant explains the concept of risk management and how it can help manage the risks you may face in your practice.