PracticeHub for GPs
Smarter workflows. More time for patients. From just $1,188 per year.
A smarter way to run your general practice
Running a general practice means staying on top of patient needs while juggling a mountain of admin, compliance tasks and operational demands – often across multiple paper-based systems.
Trusted by 1,000+ Australian practices, PracticeHub can bring everything into one organised platform to help you streamline daily tasks, stay accreditation-ready and proactively manage risk.
Why GPs choose PracticeHub
Simplify daily operations
Tired of juggling spreadsheets and overflowing inboxes? Share documents and registers, assign training and monitor policy signoffs with instant alerts, all in one place.
Stay accreditation-ready
Be prepared for assessments with a system designed to help you meet the RACGP Standards. Store and access your evidence easily in one place.
Protect your practice
Access expertly written policy and procedure templates plus staff e-learning courses to help you address high risk areas.
Proactively manage risks
Quickly log risks, incidents and feedback in a single register. Patients can log feedback using a QR code, eliminating the need for a paper form.
Drive quality improvements
With a platform that helps make it simple to assign corrective actions, policies and procedures, and training to your team.
Stay on top of deadlines
Get real-time alerts for tasks needing completion by team members, equipment maintenance and insurance renewals, and Ahpra registration checks.
Simplify onboarding and training
Set staff up for success from day one with instant access to key policies, documents, registers, and e-learning.
What is PracticeHub?
Jo Kruger, Operations Support & Improvement Manager at Ochre Health, shares how PracticeHub helped the clinic document policies and procedures, prepare for accreditation and reduce risk with staff eLearning modules.
Key features
RACGP-aligned policies and procedures
100+ expertly written templates across clinical and non-clinical areas. Share and track signoffs digitally.
Smart registers
Choose from pre-built registers or build your own tailored to your needs.
Essential staff e-learning
Eight courses covering WHS, privacy, infection control and more. Track completion at a glance.
Real-time alerts
Stay across tasks, Ahpra registrations, incidents, risks and more – without chasing.
Smarter document management
No more scattered files and emails. Keep your team aligned with a centralised, searchable document hub.
Streamlined compliance workflow
Share policies with your team, assign training and track completion in one place.
On 26 August 2026, the RACGP released the 6th edition of its Standards for general practices, the first full rewrite since the 5th edition in 2017.
The 6th edition introduces new and expanded areas, including practice governance and planning, digital health and artificial intelligence, and environmental sustainability. The Standards are what your practice is assessed against at accreditation.
Not just yet. Accreditation currently still runs on the 5th edition, and the transition dates and assessment arrangements are yet to be confirmed by the Australian Commission on Safety and Quality in Health Care.
Practices are encouraged to start putting the new systems and processes in place now, so there's no last minute rush once the transition period begins. Getting ahead early is the simplest way to keep the move manageable.
For the 6th edition, we're releasing a full suite of new content, developed by the experts at Avant, covering the new Standards and the new areas within them such as digital and AI, and environmental sustainability.
Instead of interpreting the Standards and writing everything from scratch, you get ready made systems you can adopt and tailor to your practice. This content will be available from late October 2026.
The new suite is built specifically around the 6th edition and includes:
- Rewritten policies and procedures, in plain language that makes sense for you and your team
- A broader range of templates to make it simpler to record and show evidence of compliance
- A new course covering the Environmental Sustainability and Responsibility requirements.
Yes. Once the new content is available, you decide when to switch from the 5th edition content to the 6th edition content, giving you control over the timing throughout the transition period.
When the transition period ends and all practices must be accredited against the 6th edition, everyone moves across to the new content. That means you can align the switch with your own accreditation date rather than working to someone else's timeline.
You won't be doing this on your own. Alongside the new content, PracticeHub provides:
- Webinars on the 6th edition and how to use PracticeHub to meet the Standards
- Guidance on adopting the new content and integrating it with the systems you already have
- Optional support packages with a consultant, for practices that want extra hands on help.
Integrating PracticeHub into our clinic operations has been a game changer. It has streamlined the management of our practice policies and procedures, making compliance simple and efficient. Staff onboarding is now seamless, ensuring every team member is equipped with the right information from day one.
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