Practice resources
Relevant resources for practice owners or managers
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24 March 2025
3 ways AI medical scribes can benefit your practice (and how to pick the right one)
Discover how AI medical scribes can help reduce admin and improve documentation. Learn what you should look for when choosing a scribe.
23 March 2025
Safeguarding your practice: how to detect and prevent financial fraud
26 February 2025
Storing, retaining and disposing of medical records
You must take all reasonable steps to protect the security of your medical records. The requirements for securely storing records have different practical applications for electronic and hardcopy records.
26 February 2025
Medical records - the essentials
Medical records are essential for patient care. They are also a key communication tool and important evidence of the care. They are also a key communication tool and important evidence of the care for colleagues, to Medicare, during a complaint process, or in a court of law. Key requirements are outline in this factsheet.
23 February 2025
Skin clinic breached privacy laws for failing to provide patient access to her medical records
Patients have the right to request a copy of their own medical records. You have obligations to respond to the request in a timely fashion.
02 February 2025
Nurse’s privacy breach raises significant implications for practice
30 January 2025
Reality check: avoiding medical identity fraud
Medical identity fraud is a growing concern with serious consequences for both patients and practices. Whether driven by a need for healthcare access, drug-seeking, or more malicious intent, impersonation can lead to privacy breaches, financial loss, and patient safety risks. Strengthening identity verification processes, recognising red flags, and knowing how to respond can help protect patient records and prevent fraud. This article explores the risks, real-world cases, and practical steps your practice can take to minimise the impact of identity fraud.
29 January 2025
Managing psychosocial risks in medical practices
Discover how to manage psychosocial risks in medical practices, including proactive steps employers must take to protect employees’ mental health.